If you have a disability, you may access this Cookie Policy in an alternative format by contacting hello@joinzoe.com or www.joinzoe.com/dpo.
Cookies are small pieces of data – usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Service. You can think of cookies like notes. Every time you visit a site, that site puts a note on you so they can keep track of how many times you’ve visited, how long you’ve spent there, and what you’ve done.
Typically, a cookie holds: the name of the website that it has come from; how long the cookie will stay on your computer or phone; and a value (usually a randomly generated unique number). The length of time stored depends on the cookie, but this is generally between a few minutes and up to two years.
Cookies help us improve our website and show you things which are relevant to you, based on information you’ve entered and things you’ve looked at. We use cookies to:
We use cookies for a variety of reasons to improve your online experience. For example: making logins faster by remembering your customer details, helping a page to load quickly, giving you access to our live chat, or making sure our pages are optimised for your browser or device (by giving us technical information about the device or browser you are using).
We use cookies to give you content that matches your preferences. We may also give you relevant offers because we know what other content you liked.
Some cookies which we use help make sure your information is secure when you use our services.
We use cookies to decide how frequently to show you adverts or announcements. We also use cookies to measure and analyse how visitors use the site. This helps us develop it and make it easier to use.
We use a number of third party cookies on our website and/or app for reasons listed below.
We use third party cookies to enable customer support such as our live chat feature.
We use third party cookies to enable our checkout process and securely connect with our payments provider.
We use third party cookies to help us understand how people use our website and apps.
We use third party cookies from marketing platforms to bring new visitors to our website, to manage our waitlist, and to communicate with our previous visitors. These platforms may use cookies to record where visitors have come from and the pages they visited.
You can visit our website without using cookies. However, we may ask you for personal information so you can use our services. Full details of how we collect information, how we use it, how we keep it and how we disclose it can be found in our Privacy Policy.
You can turn cookies off if you like. Exactly how to do this depends on your browser or phone settings. Please see https://www.aboutcookies.org/ for independent advice on deleting and controlling cookies.
Alternatively, several third party services we use have a cookie opt-out feature. To opt out of individual cookies, please click on the relevant opt-out link below:
If you turn cookies off, you might still see ads for ZOE in other places. But they’ll be general, and not based on your specific information.
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